Frequently Asked Questions
Clear answers about using our products, skin suitability, orders, shipping and support.
Browse by topic below to quickly find the information you need.
Using your Agrim ritual
How should I use Siddha Kumkumadi Oil?
Apply 2 to 3 drops at night on cleansed skin, massage gently and allow the oil to absorb as part of your evening skincare ritual.
Can I use Kumkumadi Oil every day?
It can be used as part of a regular nighttime routine. Begin with a small amount and adjust the frequency based on how your skin responds.
Can Kumkumadi Oil be used with other skincare products?
It can be used on its own or layered into an existing routine. How you layer it will depend on your skin type and the other products you use.
Choosing what feels right for your skin
Is Siddha Kumkumadi Oil suitable for all skin types?
The oil is positioned for dry, oily and combination skin. Oily skin can begin with fewer drops, and patch testing is recommended before regular use.
Can sensitive skin use Agrim Ayurveda products?
Sensitive skin can react even to natural ingredients, so we recommend patch testing a small area before adding any new product to your regular routine.
How long does it take to notice results?
Results vary by skin type, routine and consistency. Ayurvedic skincare is best approached as a regular ritual rather than a quick-fix treatment.
From checkout to delivery
How can I check my order status?
Please use the order updates shared after purchase. If you need additional help locating an order, contact our support team with your order details.
Where can I find shipping information?
Shipping information and applicable delivery details are available through the website during the purchase journey and in the relevant shipping policy.
What should I do if there is an issue with my delivery?
Please contact our support team with your order details and a short description of the issue so the team can guide you on the next step.
Help when you need it
Where can I read Agrim Ayurveda’s store policies?
You can review the policy pages available on the website for information related to shipping, returns, privacy and other store terms.
How can I contact Agrim Ayurveda for support?
Use the Contact page to send your query. Sharing your order details, when relevant, will help the team assist you more efficiently.
What information should I include when contacting support?
For order-related queries, include your order details and a clear description of the issue. For product questions, mention the product and your specific concern.
We’re here to help.
If your question is not answered above, reach out to us and our team will help you with your product, order or support query.
Contact Support